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Terms & Conditions

Terms & Conditions

Acceptance of the Terms

By accessing or using the 50 Crowns Casino platform, users agree to comply with and be bound by these Terms & Conditions. If you do not agree with any part of these terms, you must not access the site.

Eligibility Requirements

To use our services, users must meet the following eligibility criteria:

  • Be of legal age as determined by the jurisdiction you are in, which must be at least 18 years old.
  • Not reside in a restricted country, as outlined in the Geographic Restrictions section.

Minimum Age Requirements

All users must be at least 18 years old or of legal gambling age in their jurisdiction, whichever is higher. Users found to be underage will have their accounts suspended and any winnings forfeited.

Geographic Restrictions

Access to the platform may be prohibited in certain jurisdictions. Players from countries including, but not limited to, the USA, United Kingdom, Austria, France, Germany, Greece, Netherlands, and Spain are restricted from accessing the casino. Australian residents are fully supported without any restrictions.

Account Registration Rules

Users must create an account to engage in gameplay. During registration, users must:

  • Provide accurate and complete information.
  • Agree to allow us to verify their identity as per the required KYC (Know Your Customer) guidelines.

One-Account-Per-User Policies

Players are permitted to maintain only one account on the platform. Any attempt to create multiple accounts may result in immediate account suspension and the potential forfeiture of funds.

Identity Verification and KYC

Users are required to undergo identity verification as part of our KYC procedure. This may include uploading valid government-issued identification and proof of address to confirm your identity. Failure to comply may result in delayed withdrawals or account restrictions.

Account Accuracy Obligations

It is the user's responsibility to ensure that all provided account information is up to date and accurate. Users must inform us of any changes to their personal information.

Account Security Responsibilities

Users are responsible for maintaining the confidentiality of their login credentials and must take reasonable steps to protect their account from unauthorized access. The casino is not liable for any unauthorized access to accounts resulting from the user’s negligence.

Login Credentials and Password Protection

Users must choose a strong, secure password and must not share their credentials with anyone. If a user suspects that their account has been compromised, they should notify customer support immediately.

Restricted Behavior and Prohibited Activities

Users must not engage in any behavior that is deemed inappropriate, including but not limited to:

  • Collusion with other players.
  • Using bots or automated systems for gaming.
  • Attempting to exploit the site’s software.
  • Engaging in any form of fraudulent activity.

Multi-Accounting and Fraud Prevention

Creating more than one account or using fraudulent information for account registration is strictly prohibited. Any violations may lead to account suspension and forfeiture of funds.

Bonus and Promotion Rules

Bonuses and promotions are subject to specific terms, including wagering requirements and eligible games. Users should familiarize themselves with these terms before claiming bonuses. Bonuses cannot be stacked; claiming a new bonus will void any unclaimed bonuses.

Wagering and Gameplay Conditions

Wagering requirements must be met for any bonuses or promotions prior to withdrawal. The exact conditions will be detailed in the specific bonus terms.

Bonus Abuse Prevention

We actively monitor player activity for signs of bonus abuse. Engaging in any activity meant to exploit bonuses may result in forfeiture of bonuses and account suspension.

Deposits and Withdrawals

Deposits can be made through various methods, and all deposits are subject to minimum amounts as outlined in the payment terms. Withdrawals are contingent upon successful identity verification and may be subject to processing times.

Verification Before Withdrawals

Users must complete KYC verification before making withdrawals. If the required documentation is not submitted or approved, withdrawals may be delayed.

Processing and Review Procedures

Withdrawal requests will undergo a review process. Users will receive notifications regarding the status of their requests. The processing time may vary based on the payment method used.

Responsible Gambling Expectations

We encourage responsible gambling. Users should only gamble with funds they can afford to lose. We provide a variety of tools to assist users in managing their gambling, including deposit limits, time-outs, and self-exclusion options.

Self-Exclusion and Account Restrictions

Users may choose to exclude themselves from gameplay temporarily or permanently. During this time, no access to accounts or gameplay will be allowed. Users can contact customer support for assistance with these requests.

Game Fairness and RNG Systems

All games operate using certified Random Number Generators (RNG) to ensure fair play. The results are audited regularly to maintain integrity.

Technical Interruptions or Voided Gameplay

Occasionally, technical issues may arise which may lead to voided gameplay or suspended sessions. In such cases, the platform will not be liable for any losses incurred.

Suspension or Closure of Accounts

We reserve the right to suspend or close accounts for any violation of these terms. Users can also choose to close their accounts at any time.

Intellectual Property and Platform Ownership

All content, software, and trademarks on the platform are the property of 50 Crowns Casino or its licensors. Users may not reproduce or distribute any intellectual property without explicit permission.

Limitation of Liability

50 Crowns Casino will not be held liable for any incidental, indirect, or consequential damages arising from the use of the site or any products and services provided.

Modification of Terms

We may update these Terms & Conditions as needed. Users will be notified of significant changes. Continued use of the platform following such changes constitutes acceptance of the amended terms.

Contact or Support Guidance

For any questions, users can reach out to our customer support team through live chat, email, or the support ticket system. We strive to assist users promptly and effectively.

Applicable Licensing or Regulatory Oversight

50 Crowns Casino operates under a license from Antillephone N.V. and is governed by the laws of Curacao. Users should ensure they comply with their local regulations when accessing our services.